Trying to save on your first hire is tough, and in a landscape where AI seems to be increasingly prevalent, how can you responsibly use AI to save costs and build efficiencies in your company?
I’m Jamika, the founder of ROSEN Skincare and Flora Studios. I launched ROSEN in 2017 to transform the acne space for people of color. Through innovative, clean formulas, we transformed our customers’ skin and landed on the shelves of Target and Ulta Beauty. Now, I work with consumer goods brands individually through Flora Studios with product development, low minimum order manufacturing and launch strategy.
As a multi‑founder, I’m a big believer in staying lean. Hire slow, hire smart and don’t spend money you don’t have to. Before AI, the scrappiest way for a founder to build a team was to work through consultants or contractors and keep their hours lean. However, now we have tools such as Claude, ChatGPT, Kive and even Photoshop to allow you to utilize low‑level expertise before you can afford it. This isn’t a piece about replacing people with AI forever; it’s about what AI can do for your company before you have the capital to hire and where it still can’t replace a human, no matter how good the prompt is.
Can you use AI before you hire?
As a founder, you can hit a wall when you’re doing bookkeeping, packing orders, running ads and answering customer emails all before 10 a.m. You know you need help, but you can’t afford it yet. Fortunately, in this day and age, AI can step in to help as the strategic partner you can’t afford to put on payroll.
There are quintessentially human‑related roles such as true creative or effective influencer sourcing and communication. However, there are tons of roles that you can decide to hand off to AI or allow it to take 80% of the work and reduce the hours you need human labor for. Before you hire for a role, ask whether AI can get you there, whether fully or partially. If it can, that’s an external hire you can delay (or reduce) and put that money toward something you can’t delegate to a chatbot.
Strategic decisions, backed by real numbers
The biggest area where AI has changed my business isn’t content or social media; it’s strategic decision‑making. Running two companies means constantly juggling cash flow, and for a long time, those decisions consistently kept me stressed or even in the red. Even the cheapest option for financial expertise was out of reach at times.
However, I can now use AI tools like Claude to build out multi‑week cash flow models across both businesses, run margin analysis that accounts for retail chargebacks and deductions and stress‑test decisions before I make them. Some of the calls that came out of those sessions were things I might not have caught otherwise such as switching to biweekly payroll, deciding which marketing channel to dive into and how to best allocate cash during the lean weeks. These were all decisions I had an understanding of, but none that I was making as efficiently as I could to maintain the business in a healthy position.
For example, I ran a detailed six‑week analysis of our TikTok Shop ad performance and used it to identify that creative exhaustion, not audience fatigue or bad targeting, was our real bottleneck. That single insight reshaped how often we refresh creative and saved us from throwing more money at a problem that ad spend wasn’t going to fix. We also were able to deep dive into long term cost/acquisition versus revenue to understand whether or not TikTok Shop was an effective channel for us and how to make it more profitable.
Building tools instead of buying them
Every software subscription is a recurring hiring decision in disguise when you’re paying monthly for something to work for you. Early on, that adds up fast. So instead of paying for more software, I started building our own tools with Claude.
We saved thousands each month by building out an affiliate outreach tracker, a content planning system and a TikTok Shop dashboard with a built‑in AI‑generated analysis, all in‑house. The biggest one: I replaced Katana, an inventory management platform we were paying for and outgrowing, with a custom inventory system built specifically around how Flora actually operates for free. It does exactly what we need it to do and nothing we don’t, which is more than I can say for most off‑the‑shelf software.
Outside of just hiring, look into AI to see if you can swap out your next subscription renewal for a custom, cheaper version of the same tool.
Where AI has delayed (not replaced) hiring
I want to be clear: AI hasn’t replaced a single person on my team. What it done is buy me time to hire more intentionally and use my current team more efficiently. Instead of hiring out of panic because I was drowning, I’ve been able to wait until I actually understood what role I needed and what that person should own and delay frivolous hires because AI helped me get through the drowning part.
With repetitive, specialized tasks, we use AI to do things such as build standard operating procedures from a recorded walkthrough, draft an outreach template or structure a purchase order process. Or we use AI to run gut checks on lengthy Excel exports with weeks of financial data.
Common mistakes to avoid
The biggest mistake I see founders make is treating AI like a cookie‑cutter tool: one prompt, one perfect answer, done. That’s not how it works, and it’s not how any good working relationship works either. You have to give it context, correct it when it’s wrong and go back and forth the same way you would with a smart new hire who doesn’t know your business yet.
The second mistake is the opposite problem: trusting it blindly, especially with numbers. AI is a phenomenal thinking partner, but you are still the one who has to sanity‑check the output against what you know about your business. At the end of the day, if just putting prompts into AI created substantial, long‑lasting businesses that easily, everyone would do it. There is still an immense amount of founder learnings, expertise, judgment and decision‑making that needs to go into your business regularly.
Advice for founders just getting started
Start small and start with the task you dread most. Whether that’s a spreadsheet you avoid opening or a document you keep meaning to write, hand it to AI and see what comes back. Understand the capabilities of these tools and how much they can assist in your daily processes. Where can AI make your day‑to‑day more efficient and where can it help analyze information you may not be equipped for?
You don’t need a full team to start your business. And, for many of us, that gap between what we can afford and what our business needs can feel impossible to close. AI tools won’t close it completely, but they can get you a lot closer, a lot sooner than you can get there alone.
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About the author
Post topic(s): Business adviceFinancing fundamentals